How-To

Watch how
it is done

Short walkthroughs of the jobs an operator does most, grouped by the part of the platform they belong to.

Platform Overview

The whole platform in one pass: the CYKEL Hub on the vehicle, the CYKEL Connect dashboard you run the fleet from, and the rider app your customers ride with. Start here if you are new.

Fleet Activation

Getting the hardware onto a vehicle and the vehicle onto the platform.

  • Setting up CYKEL Hub

    Unboxing the CYKEL Hub, mounting it on an eBike or eScooter and powering it up — from plugging it in to seeing the vehicle report for the first time.

  • Adding a Vehicle

    Registering your first eBike or eScooter: its make, model and serial number, and the Hub it is paired with, so it appears in CYKEL Connect ready to rent.

Fleet Management

Running the fleet day to day from the CYKEL Connect dashboard.

  • Using the Dashboard

    Finding your way around CYKEL Connect — fleet management, experiences, reports, settings and notifications — and what each part of it is for.

  • Location Tracking

    Following the fleet on the live map: which vehicles are out and which are available, where each one is, and its battery and trip history.

  • Set Pricing

    Putting rates against your vehicles from the fleet dashboard, so every bike and scooter you have added is priced and rentable.

Experiences

Building the self-guided routes your riders take, and the app they take them in.

  • Experience Creator

    Building an Experience end to end. Start from a Tour, a Challenge or an Event, then draw the route, drop your points of interest and publish it to the rider app.

  • Audio Tours

    Attaching audio to a checkpoint so it plays as a rider approaches it — the stories, history and local knowledge that turn a route into a tour.

  • Geofences

    Drawing the zones that shape a route — the areas riders are steered through, and the ones you would rather they stayed out of.

  • Languages

    Offering an Experience in more than one language, so a visitor rides it in theirs without you building the route twice.

  • Experience Marketplace

    How your published tours, challenges and events reach riders in the app — where they are listed, and what a rider sees before choosing one.

Designed for operators of any size

From one shop with ten bikes to a fleet across a dozen cities. Book a demo and we will walk you through the platform running on the vehicles you already own.

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Cykel operator platform